Legal notice
Sales Company Name
Wilderness Co., Ltd.
General Operation Manager
Makiko Ifuji
Address
1-3-29 Ote, Matsumoto City, Nagano Prefecture, 390-0874 Japan
Telephone Number
+81-263-36-5536
Payment Methods
- Credit Card (VISA, MASTERCARD, AMERICAN EXPRESS)
- Apple Pay
- Google Pay
Amounts Required Other Than the Product Price
Shipping charges vary depending on the shipping destination and method.
Sales Quantity
Available from 1 piece.
Delivery Time and Shipping
- In-stock items:
As all of our products are handmade, there may be cases where we are unable to meet your requested delivery time. We will ship the items after payment has been confirmed. If your order does not arrive, please contact us. Our designated shipping carrier is DHL. Shipping fees are based on your location and the size of the package and may vary depending on the carrier. Items are typically shipped within 5 business days after payment confirmation.
- Made-to-order items:
Delivery may take several months. An estimated delivery time is provided on each product page.
Product Delivery Method
Products will be delivered via a shipping company after arrangements are made.
Returns and Defective Products
- If you receive a defective product (including damage during shipping) or an incorrect item, we will exchange it for a new one at our expense or provide a full refund.
- Returns or exchanges are not accepted for other reasons.
Returns or exchanges are not accepted in the following cases:
- The product has been used.
- The product is damaged or broken due to customer responsibility.
- You do not contact us within one week of receiving the product.
Return Shipping Charges
If the product is defective, we will cover the return shipping cost.
Sales URL
http://www.ifuji.com
E-mail Address
contact@ifuji.net
Trade Name or Service Name
IFUJI